Your Information. Your Rights. Our Responsibilities.

We value your privacy very highly. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Rights

You have the right to: 
•    Get a copy of your paper or electronic medical record
•    Correct your paper or electronic medical record
•    Request confidential communication
•    Ask us to limit the information we share
•    Get a list of those with whom we’ve shared your information
•    Get a copy of this privacy notice
•    Choose someone to act for you
•    File a complaint if you believe your privacy rights have been violated

Your Choices

You have some choices in the way that we use and share information as we: 
•    Tell family and friends about your condition
•    Provide disaster relief
•    Include you in a hospital directory
•    Provide mental health care
•    Market our services and sell your information
•    Raise funds

Our Uses and Disclosures

We may use and share your information as we: 

•    Treat you
•    Run our organization
•    Bill for your services
•    Help with public health and safety issues
•    Do research
•    Comply with the law
•    Respond to organ and tissue donation requests
•    Work with a medical physician(s), pharmacist(s) and pharmacy technicians, imaging technicians, and other health providers
•    Address workers’ compensation, law enforcement, and other government requests
•    Respond to lawsuits and legal actions

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record 
•    You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this. 
•    We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record
•    You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
•    We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
•    You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. 
•    We will say “yes” to all reasonable requests.
 

Ask us to limit what we use or share
•    You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
•    If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
 

Get a list of those with whom we’ve shared information
•    You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
•    We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
 

Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
 

Choose someone to act for you
•    If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
•    We will make sure the person has this authority and can act for you before we take any action.
 

File a complaint if you feel your rights are violated
•    You can complain if you feel we have violated your rights by contacting us using the information on page 1.
•    You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
•    We will not retaliate against you for filing a complaint.

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
•    Share information with your family, close friends, or others involved in your care
•    Share information in a disaster relief situation
•    Include your information in a hospital directory
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
•    Marketing purposes
•    Sale of your information
•    Most sharing of psychotherapy notes
In the case of fundraising:
•    We may contact you for fundraising efforts, but you can tell us not to contact you again.

Our Uses and Disclosures

How do we typically use or share your health information? 

We typically use or share your health information in the following ways.
 

Treat you
We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.

Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.

Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information?  
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.
 

Help with public health and safety issues
We can share health information about you for certain situations such as: 
•    Preventing disease
•    Helping with product recalls
•    Reporting adverse reactions to medications
•    Reporting suspected abuse, neglect, or domestic violence
•    Preventing or reducing a serious threat to anyone’s health or safety
 

Do research
We can use or share your information for health research.
Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Respond to organ and tissue donation requests
We can share health information about you with organ procurement organizations.
 

Work with a medical examiner or funeral director
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
 

Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
•    For workers’ compensation claims
•    For law enforcement purposes or with a law enforcement official
•    With health oversight agencies for activities authorized by law
•    For special government functions such as military, national security, and presidential protective services
 

Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Our Responsibilities

•    We are required by law to maintain the privacy and security of your protected health information. 
•    We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
•    We must follow the duties and privacy practices described in this notice and give you a copy of it. 
•    We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind. 
 

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

SMS Terms of Use

INLAND NATUROPATHIC WELLNESS CENTER TEXT MESSAGING TERMS OF USE

By "Opting In" to or using a “Text Message Service” (as defined below) from [COMPANY NAME], you accept these Terms & Conditions. [IF APPLICABLE: THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED BELOW.]

This agreement is between you and Inland Naturopathic Wellness Center or one of its affiliates. All references to "Inland Naturopathic Wellness Center," "we," "our," or "us" refer to Inland Naturopathic Wellness Center, 314 N. Mountain Ave. Upland, CA 91786.

DEFINITIONS

"Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.

"Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).

CONSENTING TO TEXT MESSAGING

By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our [LINK TO GENERAL T&Cs] and [LINK TO PRIVACY POLICY], incorporated herein by reference.

E-SIGN DISCLOSURE

By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.

INLAND NATUROPATHIC WELLNESS CENTER TEXT MESSAGE SERVICE PRIVACY POLICY

We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn't limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn't intended to modify our general [“Privacy Policy” OR RELEVANT NAME OF PRIVACY POLICY REFERENCED IN SECTION ABOVE], incorporated by reference above, which may govern the relationship between you and us in other contexts.

COSTS OF TEXT MESSAGES

We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.

FREQUENCY OF TEXT MESSAGES

This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).

OPTING OUT OF TEXT MESSAGES

If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Inland Naturopathic Wellness Center, Inc.
Owner
info@inlandnaturopathic.com
California, US
United States
inlandnaturalmedicine.com

We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at info@inlandnaturopathic.com.